At David Pratt and Associates, we are committed to maintaining the highest degree of integrity in all our dealings with potential, current and past clients in terms of normal commercial confidentiality, and the protection of all personal information received in the course of providing the business services concerned. We extend the same standards to all our clients.
We always conduct our own services honestly and honourably, and expect our clients and associates to do the same. Our advice and strategic assistance take proper account of ethical considerations, together with the protection and enhancement of the moral standing and reputation of our clients and associates.
DUTY OF CARE
Our actions and advice will always uphold and abide by relevant laws and guidelines, and we believe that all businesses and organizations, including this consultancy, should avoid causing any adverse effect on the human rights of people in the organizations we deal with, the local and wider environments, and the well-being of society at large.
CONFLICT OF INTEREST
Due to the sensitive nature of our particular consultancy services, we will not provide a service to a direct competitor of a client.
Our contract will usually be in the form of a detailed proposal, including aims, activities, costs, timescales and deliverables. The quality of our service and the value of our support provide the only true basis for the continuity of our business relationships. We always seek, not just to meet our contractual requirements and expectations, but to exceed them.
Our fees are industry competitive. We provide high quality, tailored, specialized consulting services. As such, we do not offer arbitrary discounts. A reduction in price is only enabled by reducing the level or extent of services to be delivered. That said, we always try to propose solutions which accommodate our clients’ budgets and time lines. We think it is important to agree on a fee structure clearly in advance so that we and our clients can plan reliably for what lies ahead, and how it is to be achieved. When we are engaged in lobbying activities which are covered by the Lobbying Act, we will not under any circumstances accept success fees which are prohibited by federal law.
We aim to be as flexible as possible in the way that our services our charged. Some clients prefer fixed project fees; others term retainers. In all instances, we seek to accommodate our clients’ needs. We make no attempt to charge interest on late payments, so we expect payments to be made on schedule. Our terms are generally net monthly in arrears.
INTELLECTUAL PROPERTY AND MORAL RIGHTS
We retain the moral rights in, and ownership of, all intellectual property that we create unless agreed otherwise in advance with our clients. In return, we respect the moral and intellectual copyright vested in our clients’ intellectual property.
We maintain the quality of what we do through constant ongoing reviews with our clients of all aims, activities, outcomes and the cost-effectiveness of every activity. We encourage regular review meetings and provide regular progress reports.
We conduct all of our activities professionally and in accordance with the highest principles of honesty, integrity and ethics. We take great care to be completely objective in our judgement and any recommendations that we provide, so that issues are never influenced by anything other than the best and proper interests of our clients.
EQUALITY AND DISCRIMINATION
We always strive to be fair and objective in our advice and actions. We are never influenced in our decisions, actions or recommendations by issues of gender, race, creed, colour, age or personal disability.